Privacy policy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

SECTION 2 - CONSENT

Q: How do you get my consent?

A: When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, provide your email address, we imply that you consent to our collecting it and it may be used to contact or identify you.

If you no longer wish to receive marketing emails from us, simply unsubscribe by clicking on the "unsubscribe" link in the footer of the email. You may also email us directly at: helpdesk@tootimid.com.

Q: How do I withdraw my consent?

A: If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at helpdesk@tootimid.com or mailing us at: Atlantic Innovations, LLC 7 Northern Blvd, Amherst, NH, 03031, United States

Text Marketing and notifications:

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [20] a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

Google Analytics: Google Analytics uses cookies that are stored on your computer to facilitate an analysis of your use of our website. The information generated by these cookies, such as time, place, and frequency of your visits to our site, including IP address, is transmitted to Google’s location in the U.S. and stored there. Google states that your IP address will never be associated with other data held by Google.

Google Tag Manager: Google Tag Manager (GTM) is a tag management system used to manage Javascript and HTML tags used for tracking and analytics on websites. Tags are small code elements that are used to measure traffic and visitor behavior. We use GTM to track and manage tags used for advertising.

StackAdapt: A pixel is used to track activity and events of those who click digital advertisements served via StackAdapt that lead to TooTimid’s website. Activity and events are tracked to optimize campaign performance. Contextual targeting (serving ads to those on relevant websites) is used. The audience will not be pooled and served ads on contextually irrelevant sites. View StackAdapt’s privacy policy here, including for any available opt-out mechanisms as and if provided by StackAdapt: https://www.stackadapt.com/privacy-policy. StackAdapt may have access to your information only as necessary to perform their functions and to the extent permitted by law.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Sokno Media, Inc is an entity that provides online advertising services to advertising networks and third-party advertisers (each, “Advertising Customers”) to run marketing campaigns and place ads via online media to reach potential purchasers (“Consumers”) and related reporting (“Services”).  They may collect some or all of the data described in the this Privacy Policy (“Policy”) including user agent, device ID, IP Address, internet service provider, keywords. Cookies maybe used to include an anonymous identifier.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org or the section below titled “Cookies and Related Technologies”.  

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

When you place orders or access your account information, we offer the use of a secure server. This means that when you enter sensitive information (such as a credit card number, phone number, or other potentially sensitive information), the secure socket layer (SSL) encrypts this information with the best encryption software in the industry. The information is encrypted on your computer, sent through Internet as jumbled code, and decoded on TooTimid.com’s secure server. It cannot be read in transit.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We work with an independent customer review company called Trust Pilot.  Once your order is complete, they will send you an email asking you to rate your experience shopping with us. 

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/"

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

To provide you the best possible service, we work with Trustpilot. You will receive an email from them asking you to rate the service you received.

COOKIES

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Session Cookies - We use Session Cookies to operate our Service.
Preference Cookies - We use Preference Cookies to remember your preferences and various settings.
Security Cookies - We use Security Cookies for security purposes.

Use of Data

Atlantic Innovations, LLC uses the collected data for various purposes:To provide and maintain our ServiceTo notify you about changes to our ServiceTo allow you to participate in interactive features of our Service when you choose to do soTo provide customer supportTo gather analysis or valuable information so that we can improve our ServiceTo monitor the usage of our ServiceTo detect, prevent and address technical issuesTo provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

SECTION 7- CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at helpdesk@tootimid.com or by mail at Atlantic Innovations, LLC

[Re: Privacy Compliance Officer]
[7 Northern Blvd, Amherst, NH, 03031, United States]