Current Order Information / Tracking Order

Once your order is made it is final. If you notice you have made a mistake, you will need to call our office immediately. If you are reading this after hours, please call when our offices open on the next business day. We will do our best to accommodate your requests but we cannot make any guarantees.

When your order is shipped, you will be emailed a UPS or USPS tracking number that you can track by clicking here. If you ordered express shipping, and have not received a tracking number within 24 hours of ordering, please phone us for your tracking number. Please keep in mind that we do not ship on weekends. Therefore, if you ordered after 2:00pm EST on Friday, you will not receive a tracking number until Monday at or around 5pm EST.

You may also login to view the status of your order and to obtain your tracking number. [login here] *PLEASE NOTE: You will only be able to login if you created an account prior to checking out.

Please check your email for a tracking number before contacting us for information. Once your order is shipped, an email is sent to the email address you provided at the time of your order.

If you have your tracking number, you may track your order at the following sites:
http://www.usps.gov or http://www.ups.com

Check your email for a tracking number
Military APO/AE Will have no tracking information
If you think your order is lost, please call us!


Customer Service Help Desk
Email: .(JavaScript must be enabled to view this email address)
When emailing, please include your order number and full name.

Phone: 888.660.8970
Hours:
Mon-Thurs 9:00am to 5:00pm EST
Friday 9:00am to 3:00pm EST