Look below and see if the these common FAQ will answer your question. If you need further assistance, please phone us or email HelpDesk@TooTimid.com.

We're 100% Discreet
-Yes, we take mail/phone orders
-Typical delivery takes 3-7 days with our Standard Delivery service
-2-Day Delivery and Overnight Delivery is available
-We keep all your information private!

Are you discreet?
Yes, very discreet. All orders sent in plain brown boxes. No indication on outside of package to what is inside.
We keep all our customer records confidential. We never sell our customer list.

Can I order by phone or fax?
Yes! Just call 888-660-8970 or fax: 603.595.6660. Please have the details of your order ready with your credit card. We recommend adding your items to your shopping cart and then print out the shopping cart page before calling us.
International customers please call: 781-995-2100.

How will my order be shipped?
We use: UPS for US orders and the US Postal Service for PO Box, APO and international orders.

How long will it take for me to receive my order?
This is really up to you. We have many shipping options to fit your needs. We offer Overnight and 2-Day Delivery Shipping options for customers who need their order ASAP. If you select our standard shipping, typical delivery is 4-8 business days after the order is place.

Do you ship to my country?
World-wide shipping is available. We can only ship to the address your bank has on file.

Is it safe to submit my credit card information?
Yes, our order form is a secure document. The order form and any information included are encrypted for privacy while in transit. See our Security page.

What will it show on my credit card statement?
You card will be billed as Atlantic Innovations.

How can I pay for my order?
You may pay with your MasterCard, Visa, or American Express Card. You may also pay with a check or money order or pay with Pay Pal. If you elect to pay by check, your order will be shipped as soon as your check has cleared. When you mail your check, simply include a print out of your shopping cart page.

Who should I contact if I have questions about my order?
Please send us an email with your question(s) to customer service at HelpDesk@tootimid.com